Training Programs

8D Problem Solving

Synopsis

This programme introduces the 8 Disciplines (8D) problem-solving methodology, widely used in manufacturing and quality management to address complex and recurring problems. Participants will learn a structured, team-based approach to identify, analyse, and permanently eliminate problems.

The programme focuses on applying each discipline of the 8D process, from problem definition to corrective action and prevention, ensuring sustainable solutions and improved process performance.

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Problem Solving & Decision Making

Synopsis

This programme develops participants’ ability to solve problems effectively and make sound decisions in the workplace. Participants will learn systematic techniques to analyse situations, evaluate options, and choose appropriate solutions.

The programme emphasises logical thinking, risk evaluation, and decision-making tools to improve outcomes and confidence in everyday work situations.

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Root Cause Analysis

Synopsis

This programme focuses on identifying the true root causes of problems rather than treating symptoms. Participants will learn practical Root Cause Analysis (RCA) techniques to uncover underlying issues affecting quality, safety, or performance.

The programme emphasises accurate analysis and corrective actions to prevent recurrence and support continuous improvement.

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7 QC Tools

Synopsis

This programme introduces the Seven Basic Quality Control (QC) Tools used to analyse and improve process performance. Participants will learn how these tools support data-driven decision making and problem solving.

The programme focuses on practical application of QC tools to identify trends, control variation, and improve quality outcomes.

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Quality Control Circle (QCC)

Synopsis

This programme introduces the Quality Control Circle (QCC) concept as a team-based approach to continuous improvement. Participants will learn how small groups identify problems, analyse causes, and implement improvements within their work areas.

The programme encourages employee involvement, teamwork, and ownership in improving quality, productivity, and workplace effectiveness.

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